Request to Recover Access to Our Company Team Account – Flex E&M (Follow-up Questions) | Voters

Request to Recover Access to Our Company Team Account – Flex E&M (Follow-up Questions)

김주희

Hi,
Could you check which subscription plan our company is currently on?
Also, it seems that the information of a former employee hasn’t been removed yet.
Please delete it as soon as possible and let us know once it’s been updated.
If you need any additional information, feel free to ask.
Thank you!

July 4, 2025

Haleeza Hadzis

Hi 김주희,
Your company account is currently on the Free plan, and your company does not have an active paid subscription. Please let me know if you need further help with your subscription.  I've requested our technical team to transfer ownership of the account. Once that's done, we'll proceed to remove the former employee.
If you need further assistance, please feel free to reach out to our Support Team at support@lottiefiles.com.
Thank you,
Haleeza